#GoodSkinLiving

Frequently Asked Questions

Evése London - Skincare & Cosmetics Brand. Beauty products anti ageing, anti wrinkle, age reversal. Aour'Glo Eye Serum

How do I buy something?

Buying couldn’t be easier with the simplified checkout process. Choose your items by clicking on the Add To Cart icon. Once the item has been chosen, you can proceed to checkout where you order can be placed.

What methods of payment are accepted?

Customers can choose to make transactions with PayPal or Direct Bank Tranfer.

Do I need to sign up to buy?

For peace of mind to ensure you don’t receive emails alerting you of any updates, a guest checkout is available. However should you wish to receive information on promotions or new lines, you can subscribe to the Evése newsletter.

Why don't you ship to my country?

Evese products are available exclusively to customers ordering from the United Kingdom and looks forward to supplying our products worldwide in the near future.

How much is shipping?

Good news, shipping is free.

How long will it take for my items to arrive?

Orders are usually processed and dispatched before 2pm during the working week and should not take more than 3 business days to arrive.

How do I get a refund?

In the unfortunate event of your order not arriving, you can send us an email at info@evese.london stating your name and order number where a refund process will begin.

How do I return / exchange items?

Please ensure any items you wish to return are unopened • undamaged • unused for a refund, exchange or replacement as long as you return it to us within 28 working days and in its original condition. We ask that you jot the relevant details including name, address and order number with the item either on a piece of paper or on the envelope and post to:

Evése Returns
Unit 2
Knuway House
Cranborne Road
Potters Bar
Herts
EN6 3JL

What if I change my mind?

If an order is placed by mistake, your items will be dispatched by 2pm on the same day. Orders placed after this time will be sent the following day. Should you wish to cancel or make us aware you don’t wish to receive the order, please write to us with the relevant details including name and order number at orders@evese.london where you’ll be refunded providing the items are not in transit.

What payment security do you have?

Evese employ PayPal, a third party payment gateway trusted worldwide. When choosing your payment method, you’ll be re-directed to the relevant site who protect your financial information with industry-leading security and fraud prevention systems.

 

Have we missed something?

Feel free to write us a message with a query.

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      Aour’Glo Revitalising Eye Serum – 30ml

      Anti-Ageing innovation formulated to revive and repair delicate eye area. Effectively restore elasticity around eyes and increase firming in areas affected by time. Stimulate all functions to reduce puffiness, fine lines and dark circles for ultimate regeneration and protection. Key Features Reduce appearance of fine lines and wrinkles • Provide radiance • Firm eye area • Reduce dark circles and puffiness Active Ingredients Gold Leaf • Methysticum Root Extract
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      Hydra’Sphere Face Serum – 30ml

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      Improve the health of your skin and activate cell renewal promoting age reversal and collagen repair for a brighter effect. Encourage fibrillin resilience with this ultra-rich serum packed with vitamins and nutrients to fight the effects of time. Achieve a younger looking complexion full of vitality and effectively reduce appearance of wrinkles for non superficial results . Key Features Reduce the appearance of wrinkles • Retain moisture • Brighten dull complexion • Repair sun damage • Improve Elasticity Active Ingredients Ginseng Extract • Vitis Vinifera
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      Si’Nekra Mud Mask – 250g

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      Wave adieu to acne, pimples and blackheads with Si'Nekra Mud Mask - a luxury skincare essential that draws on the magic of the dead sea. The age erasing pore reducing mask extracts toxins from skin leaving a refreshed and healthy looking complexion you can wear with a smile. Replenish and regenerate with a luxurious spa quality dead sea mud mask from Evése in 10 minutes. Key Features Fight pimples, blackheads and fade acne scars • Reduce the appearance of fine lines and wrinkles • Diminish cellulite • Minimise pore size and improve overall complexion Active Ingredients Dead Sea Mud • Volcanic Ash • Kaolinite  
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      Pro’Balance Toner – 50ml

      Skin toner. Pro Balance Toner is a refined skincare tonic sourced from natures finest ingredients. Formulated to balance and hydrate. Complete skin cleansing by removing build up of pollutants during the day and sebum produced during the night. Hydrate and restore while maintaining balance to your skins pH for complete protection. Key Features Restore pH Balance • Reduce Appearance of Pores • Revitalise Complexion • Accelerate Cell Growth Active Ingredients Hamamelis Virginiana Extract • Niacinamide • Panthenol • Piper Methysticum Root Extract
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      £32