How do I buy something?
Buying couldn’t be easier with the simplified checkout process. Choose your items by clicking on the Add To Cart icon. Once the item has been chosen, you can proceed to checkout where you order can be placed.
What methods of payment are accepted?
Do I need to sign up to buy?
For peace of mind to ensure you don’t receive emails alerting you of any updates, a guest checkout is available. However should you wish to receive information on promotions or new lines, you can subscribe to the Evése newsletter.
Why don't you ship to my country?
Evese products are available exclusively to customers ordering from the United Kingdom and looks forward to supplying our products worldwide in the near future.
How much is shipping?
Good news, shipping is free.
How long will it take for my items to arrive?
Orders are usually processed and dispatched before 2pm during the working week and should not take more than 3 business days to arrive.
How do I get a refund?
In the unfortunate event of your order not arriving, you can send us an email at firstname.lastname@example.org stating your name and order number where a refund process will begin.
How do I return / exchange items?
Please ensure any items you wish to return are unopened • undamaged • unused for a refund, exchange or replacement as long as you return it to us within 28 working days and in its original condition. We ask that you jot the relevant details including name, address and order number with the item either on a piece of paper or on the envelope and post to:
What if I change my mind?
If an order is placed by mistake, your items will be dispatched by 2pm on the same day. Orders placed after this time will be sent the following day. Should you wish to cancel or make us aware you don’t wish to receive the order, please write to us with the relevant details including name and order number at email@example.com where you’ll be refunded providing the items are not in transit.
What payment security do you have?
Evese employ PayPal, a third party payment gateway trusted worldwide. When choosing your payment method, you’ll be re-directed to the relevant site who protect your financial information with industry-